John Mulligan has been leading and coaching teams for over twenty years. He is a digital leader who is skilled is the use of agile processes to enable teams to bring products to market quickly. He has been coaching and mentoring agile teams since 2005, however his leadership of teams goes back earlier to his days as a operations manager and a submarine officer. His speciality is coaching agile product owners on the best ways to achieve value.
Working at Capital One for over 18 years, he has served as a Digital Product Manager, Enterprise Agile Coach, Agile Product Owner, Certified Scrum Master, Project Manager, Business Systems Analyst, and Operations Manager. Mr. Mulligan was a key member of the agile transformation team that achieved a time to market reduction of over 40%. During his time at Capital One, he also completed his MBA at the University of Richmond which led directly to a project to develop a Net Present Value (NPV) automated calculation tool that leveraged over 100,000 data points. Mr. Mulligan is a four time awardee of the Circle of Excellence, the premier award at Capital One, awarded to individuals or teams who achieve extraordinary business results.
Formerly, Mr. Mulligan served as a nuclear fast attack submarine officer where he led the Combat Systems Department on USS Jacksonville (SSN 699) and Navigation/Operations Department on USS Greeneville (SSN 772). Prior to his department head tour, Mr. Mulligan served as a junior officer on USS Narwhal (SSN 671), where he earned his submarine qualification and engineer qualification. During his shore tour, he attended the Naval Postgraduate School where he received a M.S. in Applied Science with a focus on Anti-Submarine Warfare.
A native Southern Californian, Mr. Mulligan graduated from the University of Southern California with a B.S. in Biomedical Engineering
Specialties: Transformational change, Leader, Mentor, Certified Usability Analyst, Agile Coach (Certified Scrum Master – Practicing), Scaled Agile, User Story Trainer